If the troubleshooting tips above do not work for you, then you should reach out to SimpliSafe. However, this process is relatively quick and straightforward, and it can help ensure that your Simplisafe system provides the protection you need. Remember that resetting your sensors will erase any custom settings or configurations you have made, so you may need to set them up again after the reset. Whether you are having trouble with a specific sensor or you want to restore your system to its original state, resetting your sensors can be a useful troubleshooting technique.īy following the steps outlined above, you can easily reset your Simplisafe sensors and ensure that your system is functioning properly. In conclusion, resetting Simplisafe sensors is a simple process that can help to resolve any issues you may be experiencing with your system. Overall, resetting Simplisafe sensors is a simple process that can help to ensure that your system is functioning correctly and providing the protection you need. However, if it does not, that is a sign that you must move the sensor closer to the base station or vice versa. If it detects it, it will announce it, which means it is not out of range. One of two things will happen, either the Base Station will detect the sensors or it won’t. Then you can click the ” Test ” button on SimpliSafe Motion and Glassbreak sensors. Attempt to activate the sensor that does not work by opening the window or door it is on. Once you’re done, the SimpliSafe Base Station will be in test mode. Now select the “Away” option and the number “5” again. Now press the number “5.” You should see “5. On the keypad, select “Menu” and enter your PIN. To test the range, follow the instructions below–– In the process of testing whether your sensor is similar to the Gen3 SimpliSafe model, however, a couple of things are different. Whether they are damaged or you need to replace the battery, the steps differ between the two sensors. If you are still trying to reset SimpliSafe base station, your sensors might be the issue. If the reset has worked as planned, your SimpliSafe sensors should be working fine now. Now you can plug the device back into the outlet and wait as it reboots and establishes a connection. Remove the batteries and then place them back in after 20-30 seconds. Once off, use a screwdriver to remove the battery cover located at the bottom of the device. To reset Simplisafe, start by unplugging your SimpliSafe Base Station, which will power it off completely. By doing this, you will help the system reboot and get back to work.Īny connection issues can make all the devices connected to the SimpliSafe Base Station unstable and unable to function properly. Before we go into other troubleshooting techniques for either system, you should first try resetting the base station.
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